Connect Crisp live chat to Squarespace website.

Crisp is a comprehensive multichannel messaging platform that enables seamless communication with your customers. With Crisp, you can engage in live chat, implement chatbots, manage your contacts within a CRM, automate processes, establish a help center, and more. It offers a perpetual free plan with two available seats, a Pro plan priced at $25 per month, and an Unlimited plan available for $95 per month.

This tutorial will help you install Crisp live chat platform to your site.

Step 1:

First you need to register and account with Crisp, then visit https://app.crisp.chat/settings/websites/ and click Integrations:

Crisp website settings

Crisp website settings

Step 2:

Select HTML to open HTML panel, and copy the given snippet in “1. Copy the following code” text box

Crisp html snippet

Copy the HTML code

Step 3

Open Squarespace editor, go to your Website Settings > Website Tools > Code Injection (under Not Linked), paste your code in the Footer textbox, and hit the save button, visit this detailed instruction if you can’t find it

Paste the code to Footer injection

Done! Now you have a crisp chat on your website.

Crips widget on Squarespace

Crisp chat widget

Step-by-step tutorial included

12 STEPS

1. Click Settings

Step 1 image

2. Click Website Settings

Step 2 image

3. Click Integrations

Step 3 image

4. Click HTML

Step 4 image

5. Select and copy text in highlight box

Step 5 image

6. Navigate to your website Admin Dashboard

Step 6 image

7. Click Website

Step 7 image

8. Scroll and click Website Tools

Step 8 image

9. Click Code Injection

Step 9 image

10. Paste the code from Crisp

Step 10 image

11. Scroll and click Save

Step 11 image

12. That's it. You're done.

Step 12 image

Here's an interactive tutorial

** Best experienced in Full Screen (click the icon in the top right corner before you begin) **

https://www.iorad.com/player/2361851/Squarespace--insert-Crisp-chat-widget



Next step

Bonus

You can open the Crisp chatbox widget via Squarespace buttons. Learn more in this guide.

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How to open Crisp chat widget with Squarespace button

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